How do I cancel a domain?

  • If you would like to cancel the domain before it expire you can remove all DNS-records and it will cease to work. Then you deactivate auto renewal and cancel any orders for renewal of the domain. It will then expire. To do this, please follow the instructions below.

    Step 1. Turn off the auto renewal.
    If the domain has auto renewal you need to deactivate it. To do so, please Go to My domains, Manage and in the field Status you can deactivate this function. Make sure it say Off.

    In case there's an order for renewal of the domain, please follow the steps below to cancel it.

    Step 1. Turn off the auto renewal.
    If the domain has auto renewal you need to deactivate it. To do so, please Go to My domains, Manage and in the field Status you can deactivate this function. Make sure it say Off.

    Step 2. Cancel the order.
    Go to My domains and press Requests. Press Cancel to cancel the renewal order you do not want to proceed with. The invoice will be cancelled within 24 hours.

    When this has been done, you can just let the domain expire.

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