I've forgotten my account password, how can I retrieve it?
If you have forgotten the password for your user account, click the Forgotten Password button located just below where you enter your login information. Then you will get a box where you enter the e-mail address your account is registered with. After that you will receive an email with a link and instructions for how to reset and create a new password. Please keep in mind that the email does not end up in your spam folder.
Should it not appear, please send an email to firstname.lastname@example.org from the address where your user account is registered and we will be able to assist you further.
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